Articulate Rise 360 Course: Screen Capture for Training Content

Tools Used in Development: Articulate Rise 360, Camtasia, Windows Snip & Sketch Tool, Canva, Adode Audition

Time in Development: 20 hours

Client: TIAP Tech (Fictional Client)

Collaborators: None

Background and Problem Context

The company's educational team heavily relies on content supplied by support engineers, who are Subject Matter Experts (SMEs). Upon receiving this content, the educational team proceeds to create a storyboard, develop a script, record voiceovers, produce instructional videos, and subsequently release them on the company's Academy platform. Given the nature of the company being in the software industry, the primary focus is on crafting how-to videos.

To streamline this process, the educational team furnishes a video script template to assist SMEs in consolidating their content. SMEs provide screenshots depicting specific software functions, along with concise narratives within the video script document. Any special instructions they may have are noted in the production notes section of the document.

It's imperative that these screenshots adhere to certain quality standards to ensure that the visual content in the videos is sharp, clear, and easily comprehensible to customers. In instances where the screenshots fail to meet these requirements, they must be retaken. This can be a time-consuming task, and SMEs may not always have the availability, leading to delays in the production of video content.

Solution

A self-paced course to ensure that the SMEs and the education team are in sync regarding the minimum requirements, will be of benefit and reduce the number of rejected screenshots.  The course can be completed in 30 minutes and for each of the requirements the settings are highlighted for quick reference.

Results

The intended outcome is that there will be no uncertainty about what the screenshot requirements are and that the number of rejected screenshots will considerably decrease.